Health and safety disclaimer

This is an English translation provided for convenience. The French version of this page is the authoritative one.

This page explains, in plain language, what the app can do for you and your horse, and what it does not do. Its key points are shown to you in the app before first use, and you must accept them to continue; you can read them again at any time in Settings.

1. What Equiflow is

• An organisation and general information tool for riders who have one or more horses: the health record and its reminders, a suggested working week, sessions, a journal, competition tracking, weather for riding, advice, and Jo, an artificial intelligence that keeps you company.
• Its reminders and advice are based on public and recognised sources (FFE rules, recommendations from the IFCE and veterinary bodies), cited where possible. They are general: they do not take into account everything that makes up your horse's situation.
• A memory aid and a preparation tool, to be used with your vet, your farrier and your instructor, never in their place.

2. What Equiflow is not

• Not a vet. The app does not determine your horse's state of health, makes no diagnosis, does not prescribe, name or dose any medicine, dewormers included, and does not interpret any test. Nor does it replace an osteopath, an equine dentist or a farrier, none of whom replaces the vet for lameness or illness.
• Not an instructor. Its programmes and sessions are not lessons, personalised training or supervision. No one checks them for your horse or for you, and no progress or result is promised.
• Not an emergency or monitoring service. No one reads what you write live. The app alerts neither your vet, nor the emergency services, nor your family, nor the publisher.
• Not an official document. The app's record does not replace your horse's passport, its prescriptions or declarations to the IFCE, and is not proof of vaccination for a competition.
• Not an FFE service. Equiflow is an independent app, with no link to the FFE, the IFCE, the SHF or the FEI.

3. In an emergency

• For your horse: call your vet or the on-call vet straight away. Do not wait for an answer from the app or from Jo. The Emergency page, in the Horse tab and available without a subscription, shows your vet's number and the warning signs.
• For a person: 112 (European emergency number) works throughout the European Union. In France: 15 (SAMU) for an injury or illness, 18 (fire brigade) for an accident or danger, 114 (by text message or with the Urgence 114 app) for people who are deaf, hard of hearing or aphasic and, by text message, for victims of violence. Elsewhere, call the country's emergency number. In the App, the numbers shown follow the country of your horse's stable (or, failing that, your phone's country).
• Calls are made by your phone itself: the app does not guarantee that they go through (network, plan, phone settings).

4. Your horse's health

• Warning signs. The app lists situations that justify calling the vet without delay, such as colic, suspected laminitis, a deep wound, a wound near a joint or one that bleeds, a closed or painful eye, fever, or a horse lying down that cannot get up. These benchmarks are indicative and valid for an adult horse: every horse has its own, a foal has different ones, and a doubt is enough to call, even if nothing on the list applies.
• Automatic detection. The app and Jo detect certain warning words to prompt you to call. This detection is imperfect: it may fail to recognise a serious situation, or trigger wrongly. It alerts no one.
• Care reminders. The suggested reminders (vaccines, dewormers, dentist, farrier, body condition) follow official rules where they exist, and general suggestions otherwise. Your vet sets your horse's schedule. A notification may arrive late or not at all: do not rely on it alone.
• Medicines. Dewormers and medicines are prescribed by your vet. When the app copies a prescription, it adds nothing: only the prescription is authoritative. Never start, stop or change a treatment without your vet.
• Weight and body condition. Estimates (weight tape, scoring grid, photo) are indicative: they are neither a weighing nor veterinary advice.

5. Jo, an artificial intelligence

• Jo is an artificial intelligence, not a person. You are interacting with a computer program, neither a vet nor an instructor, and no one reads your exchanges live.
• Its answers, programmes and photo readings are generated automatically. Despite our precautions, they may be inaccurate, incomplete, outdated or unsuited to your horse. Check what it suggests and the sources it cites.
• Jo is instructed never to say what is wrong with your horse, never to name or dose any medicine, never to say that a situation "is nothing", never to declare a horse fit to compete, and to refer you to the vet at the slightest warning sign. If an answer appears to do so, disregard it and report it ("Report this answer").
• Photos and documents. When Jo reads a photo (passport, prescription, invoice, wound, horse's condition), the result is a suggestion to check: nothing is recorded without your validation. An observation about a wound is never veterinary advice: it helps you follow its progress and prepare your message to the vet.
• Jo may be unavailable (connection, maintenance, usage limit). The emergency screen does not depend on Jo.

6. Programmes, sessions and exercises

• The working week and the sessions are general suggestions, based on what you entered. Adapt, postpone or stop them at the slightest sign of fatigue, pain, lameness or fear, in your horse or in yourself, and when the ground or the weather is not suitable.
• To learn and progress, for jumping, for a young horse, a difficult horse or one returning after a break, ride with a qualified riding instructor. An injured or convalescent horse only returns to work with your vet's agreement.
• Jump distances: they are taken from the grids of the Société hippique française, designed for horses in competition, and are never calculated by the AI. Adapt them to your horse, the ground and your level, and have them checked by an instructor. Never jump alone.
• Session player: the voice only gives timings. Do not look at your phone in the saddle, keep the volume low enough to hear your surroundings, and stay in control of your horse at all times.

7. Safety on horseback

• Wear an approved, fastened helmet, suitable footwear and, depending on your discipline, a body protector.
• Before riding alone or going for a hack, tell someone your route and your return time. The app does not track your position and alerts no one if you fall.
• The weather shown is an indicative forecast: look at the sky and the state of the ground. Do not ride in a thunderstorm; spare your horse in great heat or on frozen ground.
• A horse is a powerful and sometimes unpredictable animal: stay alert, on foot as in the saddle.

8. Competitions

• Closing dates, vaccines to watch and documents to prepare are indications taken from the FFE rules. These rules change, and the organiser may set other dates: only the rules in force, the competition schedule and your horse's passport are authoritative.
• The app never declares a horse fit to compete and makes no entries.

9. Your responsibility

You remain responsible for your horse, your safety and that of others, and the decisions you take. The law places liability for damage caused by a horse on its owner or whoever is using it (article 1243 of the French Civil Code): make sure you are properly insured, you and the people who ride your horse. Sharing a horse in the app does not change who has custody of it.

10. What you should never do

• Wait for an answer from the app, or from Jo, instead of calling your vet or the emergency services.
• Give, stop or change a medicine or dewormer solely on the basis of the app.
• Feel reassured because a reminder, an estimate or an answer seems to say everything is fine.
• Work or jump a horse that is lame, in pain or returning from injury without your vet's advice.
• Prefer a suggestion from the app to the advice of your vet, your farrier or your instructor.
• Enter a horse in a competition relying only on the app for its vaccines or documents.

11. Legal status

This page is part of the conditions you accept in the app. It supplements the terms of use and the privacy policy; in the event of conflict, the terms of use prevail. It does not limit the rights you hold under the law.